Frequently Asked Questions

How are we different?

Joining the Better Homes and Gardens® Real Estate family means you will part of one of the most recognised names in Australia; as well as a global real estate business. We provide the tools and support to completely streamline and manage business operations which enables our members to concentrate on what they enjoy and do best – prospecting, listing and selling real estate.

How long does it take to open an office?

We have a thorough franchise review and selection process and the length of time it takes to open a franchise varies from business to business. We’re committed to making sure that both we and the prospective franchisee are making a well-educated and informed business decision.

For more details about becoming a franchisee, see our franchise opportunity page or contacts us on 1300 24 24 73 for a confidential discussion.

How do we find a location?

You may already have a preference for the location in which you would like to open an office which we will try to accommodate. In our discussions we will assist you in regards to the site selection.

How long is the Franchise Agreement?

The Better Homes and Gardens Real Estate Franchise Agreement is for a period of 10 years.

Do you have territories?

No we don’t. There are however requirements and guidelines that govern the operations of neighbouring offices which ensure the synergy, culture and strength of our network.

What support can I expect?

Better Homes and Gardens Real Estate is totally committed to supporting its franchisees, ensuring your longevity and financial success. Our service team work closely with you to establish the foundations to maximise your business potential and help you reach your goals. They work as a third eye offering an external perspective of your business, and from the day you open to succession, they are your partner in business.

Our structured Orientation Program ensures you have a smooth transition into the network and thorough familiarisation with the Better Homes and Gardens Real Estate tools and resources. Working closely with your Service Manager our ‘Road Map’ for new franchise owners will guide you through the process.

Support meetings are regularly conducted by your Service Manager and are structured on your office needs and requirements. These regular meetings form the very cornerstone of our Support Program.

Do we charge extra for training?

Training is included in your franchise fee.

The Better Homes and Gardens Real Estate Learning System covers the full-spectrum of roles in the real estate industry, from reception and administration through to franchise ownership and everything in between – giving offices and agents the skills necessary to match the performance of world-leading real estate practitioners.

Do I need previous experience in real estate?

Owning a Better Homes and Gardens Real Estate franchise takes a strong personal commitment to the business and active involvement in its operation. Our franchisees also share a few personal qualities: a commitment to excellence, the desire to be the best, and a passion for the real estate industry.

Of course real estate experience is advantageous however your desire to succeed, a solid background in business, the right attitude and the right skill sets are the essential ingredients you need to establish a successful new office.

Your Better Homes and Gardens Real Estate representative can discuss with you possible options for establishing the ownership structure behind your new office and necessary requirements. They will also advise you on your states licensing requirements.

For more information in franchise opportunities, click here or contact us on 1300 24 24 73.

How much are the start-up costs?

Start-up costs vary due to many factors so we need to discuss your specific situation to be able to advise you on approximate costs and capital required.

Are there franchise fees?

Franchise fees exist and are performance based. Your  Better Homes and Gardens Real Estate representative will go through these with you when you first meet.

Is there a marketing fee?

Yes. The Better Homes and Gardens Real Estate  brand enjoys a consistent presence in the Australian media. Our integrated marketing and public relations programme ensures our franchise offices benefit from exposure across major media outlets nationally, as well as at a local level.

For a detailed overview of all current advertising and campaign information, make an enquiry via this web page for a representative to get in touch with you to review the entire catalogue of our national marketing campaigns and the Better Homes and Gardens Real Estate fee schedule.

Is there a technology fee?

Yes, this is a flat monthly fee. Better Homes and Gardens Real Estate Australia is committed to the proactive development of innovative real estate tools and technologies. These are designed to make the property buying and selling process less time consuming and more effective for busy Australians, while also streamlining the running of offices in order to give franchisees and principals more time to get on with the business of selling real estate.

What is the process?

By completing the online enquiry form a Better Homes and Gardens Real Estate representative make contact with you within 24 hours for a confidential discussion. We will then show you what we do, how we do it and introduce you to our people. You then complete our Franchise Application and supply supporting documentation.

Upon approval of the Franchise Application, Franchise Agreements are issued and signing date is arranged.

Our Induction Program then begins. We ensure you and your team are completely up to speed with our systems and technologies prior to you opening the doors as Better Homes and Gardens Real Estate. The detailed Induction Program continues once you are up and running and then merges seamlessly into our ongoing Support Program.

To learn more about Better Homes and Gardens Real Estate franchise opportunities, click here. or contact us on 1300 24 24 73.