Better Homes and Gardens Real Estate

COVID-19 cautionary procedures

Wednesday, 17th April, 2019 // Covid-19 Updates


As you are no doubt aware, all Australians are currently facing the recent challenge presented by the Coronavirus (COVID-19) outbreak. While we do not yet have all the answers, it is important to understand how these changes might affect you and your property.

Here at Better Homes and Gardens Real Estate we have implemented cautionary procedures to ensure the safety of not only our staff, but that of our vendors and buyer community.

Please rest assured that it is business as usual and we will dedicate the same level of care, expertise and professionalism that you have come to know. Here are some of the alterations we have made to accommodate the well-being of all:

  • Reduced face-to-face interaction
    In addition to phone calls, Better Homes and Gardens Real Estate is well equipped technologically to service you and your property through video conferencing, online apps and a variety of industry tools.
  • Stringent vetting of inspection attendees and distancing measures
    We may refuse entry to anyone who has recently returned from overseas travel within 14 days, or who may be displaying flu-like symptoms common to that of Coronavirus (COVID-19). We will not be conducting open homes, but where possible limiting inspections to virtual/digital formats in the first instance, and then individual inspections while maintaining safe social distances. We may also ask that a declaration be signed by tenants and buyers confirming that they are well and have not recently travelled before agreeing to meet them in person.
  • Best practices to ensure great personal hygiene
    Our staff have all been briefed about best practices for personal hygiene and are diligently following instructions from Health Organisations as well as state and national government. We are regularly washing our hands and also providing sanitiser where possible.

We are facing unprecedented times and our priority is to keep everyone safe and healthy, and up-to-date on property matters to ensure your goals are achieved. Our team is across all the required health practices and will always act in the best interests of your property.


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Disclaimer: The opinions posted within this blog are those of the writer and do not necessarily reflect the views of Better Homes and Gardens® Real Estate, others employed by Better Homes and Gardens® Real Estate or the organisations with which the network is affiliated. The author takes full responsibility for his opinions and does not hold Better Homes and Gardens® Real Estate or any third party responsible for anything in the posted content. The author freely admits that his views may not be the same as those of his colleagues, or third parties associated with the Better Homes and Gardens® Real Estate network.